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Property Maintenance:
Provide a well maintained, and neat appearing property.
Implement preventative maintenance programs.
Manage all on going maintenance with employed staff, including 24 hour service.
Hire and supervise any subcontractors needed.
Review maintenance expenditures with budgets to provide maximum income for the owner.
Administrative Services:
Attendance at board meetings as required.
Preparation for all materials for annual meeting of membership.
Working with professionals as needed (legal counsel, CPA,Consulting Engineer, Insurance Agent.)
Association correspondence.
Maintaining government required documentation.
Review of reserves and reserve studies.
Recruitment and hiring of staff.
Insurance management, including policy review, negotiation and procurement, premium payment and claims management.
Inventory maintenance.
Implement a purchase order procedure and spending limit with on-site staff.
Enter into contracts for essential services to the property, such as snow removal extermination, utilities, etc.
Report any violations found by government agencies to the owners.
Maintain a comprehensive system of records, books and accounts.
Creating New Ownership Records.
Supplying all necessary office services to support your Association.
Collection Letters.
Initiation of the Lien Process.
Accounting Services:
Maintaining Association financial records.
Collection of fees.
Billing of maintenance fees.
Monthly financial statements to Board.
Statements to members & past due collection letters.
Periodic review of reserve study.
Receipt of invoices from vendors.
Bank reconciliation.
Preparation of materials necessary for annual audit.
Daily bank deposits into a separate operating account for each property.
Pay all bills related to the operation of the site.
Vendor Relations:
Preparation of bid specifications to be sent to multiple vendors when various services are needed (Insurance, Construction, Professional services, etc.)
Analysis of proposals for Board review (prices versus services provided.)
Presentation to Board in simple, easy to understand format.
Review of all contracts before presentation to Board.
Ongoing review of contractors performance.
Ensure that all contractors maintain a valid certificate of insurance on file with our office.
Addressing any Resident/Board, concerns with vendors.
Contractor liaison, including bid process and analysis, service negotiation, project monitoring, and inspection.
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